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TERMS OF USE

FEEN ("Company," "we," "us," or "our") operates the mobile application "FEEN" (the "App") and all services provided through the App, namely the opening of digital token packs and the receipt of randomized digital assets, and the transfer of digital assets to and from user wallets (collectively, the "Services").

THESE TERMS OF USE FORM THE FULL LEGALLY BINDING AGREEMENT BETWEEN THE COMPANY AND YOU REGARDING YOUR ACCESS TO AND USE OF THE APP (THE "AGREEMENT"). BY ACCESSING OR USING THE APP, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE APP.

PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST THE COMPANY ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF ON AN INDIVIDUAL BASIS.

1. PRIVACY

In the course of using the App, you may submit personal information to us. Our Privacy Policy details how we treat your data. We agree to abide by our Privacy Policy and you agree that we may use and share your data in accordance with our Privacy Policy and applicable data privacy and protection laws.

2. ACCOUNTS

2.1 Account Eligibility and Creation

In order to use the App, you must register for an account ("Account") and provide certain information as prompted by the registration process. A user may only have and maintain one (1) Account. ANY ATTEMPT TO CREATE MORE THAN ONE ACCOUNT IS A BASIS FOR IMMEDIATE TERMINATION OF ALL ACCOUNTS AND THE FORFEITURE OF ALL BALANCES ASSOCIATED WITH SUCH ACCOUNTS.

You represent and warrant that:

  • all required registration information you submit is truthful and accurate;
  • you will maintain the accuracy of such information;
  • you are at least eighteen (18) years old;
  • all payment methods used by you are associated with an account you own;
  • you have not been banned by the Company for any reason; and
  • your account is held by a natural person and not for the benefit of any company or entity.

2.2 Verification of Account Information

The Company reserves the right to verify the eligibility of any user at any time, including by requesting identification or verifying age and or location. If you do not provide accurate eligibility information, or if we cannot reasonably verify your information as accurate, we may suspend or terminate your Account and you agree that you forfeit any balance associated with your Account.

2.3 Eligible Locations and Compliance With Laws

The Company restricts the Services to locations in which it believes it is allowed to provide the Services. You agree that you are responsible for knowing and understanding the law applicable to you and that you will not use the Services in any location in which any aspect of the Services are not allowed.

2.4 Account Deletion

You may delete your Account at any time by contacting support@playfeen.com

Prior to deletion, you are responsible for withdrawal of all funds in your account. Any funds remaining in your account at the time of a deletion request may be forfeited.

2.5 Account Responsibilities

Each user is responsible for maintaining the confidentiality of their Account access and shall be fully responsible for all activities that occur under their Account. You agree to maintain control over your device and employ safeguards to prevent unauthorized access to the App. You agree to immediately notify the Company of any unauthorized use or suspected unauthorized use of your Account. ACCOUNTS ARE NOT TO BE USED OR SHARED BY MORE THAN ONE INDIVIDUAL.

3. USE OF APP

3.1 Limited License

Subject to this Agreement, the Company grants you a limited, revocable, non transferable, non exclusive license to access and use the App for your own personal use. Your access to any source code, back end systems, or databases, or any attempt to manipulate the software for any unauthorized purpose, shall be a basis for immediate termination of your Account.

3.2 Acceptable Use and Restrictions

You shall not:

  • use the App for any purpose other than the Services;
  • license, sell, rent, lease, transfer, assign, or distribute the App;
  • trick, defraud, or mislead the Company or other users;
  • attempt to impersonate another user or person;
  • sell or otherwise transfer your Account;
  • modify, disassemble, reverse compile, or reverse engineer any part of the App;
  • circumvent, disable, or interfere with security related features of the App;
  • use any automated tools, bots, or scripts to interact with the App;
  • interfere with or create an undue burden on the App or connected networks; or
  • upload or transmit viruses, malicious code, or other harmful material.

3.3 Modification

The Company reserves the right to modify, suspend, or discontinue the App or Services at any time, with or without notice. You agree that the Company will not be liable to you for any modification, suspension, or discontinuance of the App.

3.4 Ownership

You acknowledge that all intellectual property rights in the App, including all names, logos, trademarks, designs, code, and content, are owned by the Company or its licensors. The Company and its licensors reserve all rights not granted in this Agreement.

3.5 Third Party Services

The App integrates with third party services including:

  • Privy for authentication and embedded wallet services
  • Coinbase for payment processing
  • Jupiter for asset routing and fulfillment infrastructure
  • Supabase for infrastructure services

You must agree to and abide by the terms and conditions of any applicable third party services. The Company is not responsible for the content of, or services provided by, any third party.

4. PACK PURCHASES AND ASSET DELIVERY

4.1 Pack Purchases

The App allows you to purchase digital token packs ("Packs") at various price points.

Each Pack guarantees that users will receive digital assets selected from a predefined pool. There is no scenario where a user receives nothing.

Each Pack contains a digital asset determined at the time of opening based on a randomized outcome weighted by published probabilities. Pack purchase prices and outcome probabilities are displayed prior to purchase.

All Pack purchases are final and non refundable. Upon purchase, you will be presented with the asset contained in your Pack.

4.2 Keep or Sell

After opening a Pack, you may choose to:

Keep
The asset is delivered to your embedded wallet using integrated third party infrastructure. Once delivered, the asset is yours and may fluctuate in value.

Sell
A fixed value determined at the time of Pack opening is delivered to your embedded wallet based on the Pack outcome.

4.3 Asset Values and Risk

Digital assets delivered through the App may exist on public blockchain networks and may fluctuate in value. The Company makes no representation or guarantee regarding future value. You acknowledge and accept full risk associated with holding any digital assets.

4.4 Asset Conversion

You may convert previously held assets within the App at any time. Asset conversions are facilitated through integrated third party infrastructure at prevailing rates. The Company does not guarantee any specific conversion rate.

5. FUNDS, WALLETS, AND WITHDRAWALS

5.1 Embedded Wallets

Each user is provisioned an embedded wallet managed by Privy. Assets are held in this wallet. The Company does not operate a custodial wallet and does not hold user funds.

5.2 Adding Funds

You may add funds through integrated providers or by transferring assets to your wallet address. All funds are used for in App Pack purchases and related functionality.

5.3 Withdrawals

You may transfer assets from your embedded wallet to any valid address at any time, subject to the following:

  • You must be authenticated and in good standing with the App
  • Withdrawal amounts may be subject to limits
  • All transfers are final

YOU BEAR THE ENTIRE RISK OF ENTERING THE CORRECT RECIPIENT ADDRESS. THE COMPANY SHALL HAVE NO RESPONSIBILITY FOR FUNDS SENT TO AN INCORRECT ADDRESS.

You may also use integrated providers to convert digital assets to fiat currency.

5.4 Fees

The Company will make commercially reasonable efforts to display applicable fees. You may also incur network transaction fees and third party fees. Fees may change at any time.

5.5 Refund Policy

All Pack purchases are final. The Company will only issue refunds in the event of a verified error or if required by applicable law.

6. REFERRAL PROGRAM

The App may offer a referral program allowing users to invite others in exchange for rewards.

  • Each user may only apply one referral code
  • Referral codes must be applied before opening Packs
  • Rewards may be subject to conditions
  • The Company may modify or terminate the program at any time
  • Abuse of the referral program may result in account termination

7. PROHIBITED CONDUCT

The following conduct is prohibited and may result in termination and forfeiture of balances:

  • use of VPNs to circumvent restrictions
  • providing inaccurate account information
  • creating multiple accounts
  • fraudulent activity
  • exploiting errors or bugs
  • use of bots or automation
  • attempts to manipulate outcomes, system behavior, or timing
  • use of the App for illegal purposes

8. INDEMNITY

You agree to indemnify and hold harmless the Company and its affiliates from any claims arising from your use of the App or violation of this Agreement.

9. DISCLAIMERS

THE APP IS PROVIDED ON AN AS IS BASIS. THE COMPANY DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO GUARANTEES REGARDING PERFORMANCE OR VALUE OF ANY DIGITAL ASSETS.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF AMOUNTS PAID OR ONE HUNDRED DOLLARS.

11. TERM AND TERMINATION

This Agreement remains in effect until terminated. The Company may suspend or terminate your Account at any time. Upon termination, access to the App ceases immediately.

12. DISPUTE RESOLUTION

12.1 Choice of Law

This Agreement shall be governed by the laws of the State of Delaware.

12.2 Informal Resolution

Parties agree to attempt to resolve disputes informally before escalation.

12.3 Arbitration

Disputes shall be resolved through binding arbitration administered by the American Arbitration Association.

12.4 Class Action Waiver

All claims must be brought individually. No class actions.

12.5 Exceptions

Small claims court and injunctive relief remain available.

13. GENERAL

This Agreement constitutes the full agreement between you and the Company. If any provision is invalid, the remainder remains enforceable.

14. CONTACT INFORMATION

FEEN
Email and legal support: support@playfeen.com